At **alqnas gardens shop**, we are committed to protecting the privacy of your personal data. This policy explains how we collect, process, and use your personal information when you use our online shop or services.
Types of Personal Information We Collect
When you register or make a purchase through our online shop, you may be asked to provide information such as:
* Name
* Email address
* Postal address
* Phone number
* Payment transaction number
How We Collect and Use Information
We collect personal information in several ways, including:
* When registering on our online shop
* When attempting to make a purchase
* When subscribing to our mailing list
* When participating in surveys or filling out forms
We use personal information for the following purposes:
* Enhancing user experience
* Delivering the right products
* Improving the performance of our shop and services
* Sending updates or information about products and services
* Processing transactions quickly and efficiently
Disclosure of Data Without Consent
We may disclose your personal data to third parties without your consent in the following cases:
* **Legal obligations**: When disclosure is required by law.
* **Protection of rights and property**: When disclosure is necessary to protect our legal rights, property, or to ensure the safety of our users.
* **Security investigations**: When disclosure is required for investigations related to illegal practices.
* **Vital interests**: When disclosure is necessary to protect the vital interests of another person.
* **Contract enforcement**: When disclosure is necessary to enforce a contract between us and you.
Protecting Visitor Information
We use security measures to protect your personal data, including:
* Regular scans to detect security vulnerabilities
* Storing information on secure networks with limited access to authorized personnel only
* Encrypting all payment information using SSL technology
Data Transfer to Third Parties
We do not sell or share your personal data with third parties except in the following cases:
* Service providers who host and operate the shop (with an obligation to protect your data)
* When required by law to disclose information
Use of Cookies
We use cookies to enhance your experience, such as:
* Managing your shopping cart
* Delivering personalized ads
* Understanding your preferences and offering better future services
You can control cookies through your browser settings.
Third-Party Links
Some parts of our shop may contain links to third-party websites. We are not responsible for the content or activities of those sites.
Updating the Privacy Policy
We may update this privacy policy from time to time. You will be notified of any major changes via email.
Customer Rights
At **alqnas gardens shop**, we are committed to protecting your personal data and giving you full control over the information you share with us. You have the following rights regarding your personal data:
1. **Right of Access**
You may request access to the personal data we hold about you and obtain a copy of it.
2. **Right of Correction**
You may request correction of any inaccurate or incomplete personal data.
3. **Right to Edit Personal Information**
You can directly update your personal information from your online account, including:
* Name
* Phone number
4. **Right to Delete Your Account**
You can delete your personal data directly from our website:
* Go to the “My Account” page
* Select “Delete My Account”
5. **Right to Unsubscribe**
You may unsubscribe from our newsletters at any time by:
* Clicking the “Unsubscribe” link at the bottom of any email we send
* Sending an unsubscribe request to: **[info@alqnasgardens.com](mailto:info@alqnasgardens.com)**
6. **Right to Data Protection**
We protect your personal data using advanced security technologies such as encryption and secure network storage. Your payment data is processed via a trusted payment gateway, and we do not store credit card details on our servers.
7. **Right to Disclosure**
You have the right to know under which circumstances your personal data may be disclosed to third parties, including:
* Legal obligations
* Protection of rights and property
* Security investigations
* Vital interests
* Contract enforcement
8. **Right to Report Data Breaches**
In the event of a data breach, we will notify you via email and on our online shop within 7 business days.
9. **Right to Control Cookies**
You can manage cookies through your browser settings. We use cookies to enhance your shopping experience, manage your cart, and deliver personalized ads.
Contact Information
If you have any inquiries about your personal data or wish to make changes, you can contact us at:
* Email: **[info@alqnasgardens.com](mailto:info@alqnasgardens.com)**
* Address: Arar, Kingdom of Saudi Arabia
